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  • Hot and Cold Therapy

Hot & cold therapy

Hot and cold therapy packs are used to support comfort and recovery for a range of minor sprains, strains and muscle soreness when used as advised by a health professional. Heat can help relax tight muscles and ease general stiffness, while cold can help reduce heat and discomfort after an acute soft tissue injury. 

At Statewide Home Health Care, our hot and cold therapy range may include reusable gel packs, combination hot/cold packs, wheat or grain-filled heat packs and shaped wraps for specific body areas. These products are often used alongside treatment from a physiotherapist, GP or other allied health professional as part of a broader pain and injury management plan. 

Disclaimer 
Always consult your GP, physiotherapist or other allied health professional for personalised advice before using hot or cold therapy, especially if you have reduced sensation, circulation problems, diabetes or a known medical condition. Hot and cold packs should not replace proper diagnosis or medical treatment.

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Heat Wheat Back Support Wrap

Heat Wheat Back Support Wrap

From $16.00
Heat Wheat Eye Zone Pack

Heat Wheat Eye Zone Pack

$17.00
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Heat Wheat Handy Pack

$52.65
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Heat Wheat Neck Warmer

$52.65
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Heat Wheat Back Support Wrap

P-11901

Heat Wheat Back Support Wrap

from $16.00

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Heat Wheat Eye Zone Pack

50-0224

Heat Wheat Eye Zone Pack

$17.00

Heat Wheat Handy Pack

50-0204

Heat Wheat Handy Pack

$52.65

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Heat Wheat Neck Warmer

50-0205

Heat Wheat Neck Warmer

$52.65

Heat Wheat Oval Cushion

50-0202

Heat Wheat Oval Cushion

$41.75

Heat Wheat Physio Pad

P-11899

Heat Wheat Physio Pad

from $63.50

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Heat Wheat Shoulder Cuff

50-0220

Heat Wheat Shoulder Cuff

$81.70

Heat Wheat Slippers (Pair)

50-0221

Heat Wheat Slippers (Pair)

$71.70

Heat Wheat Therapeutic Collar

P-11898

Heat Wheat Therapeutic Collar

from $48.10

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Heat Wheat Upper Body Wrap

50-0222

Heat Wheat Upper Body Wrap

from $78.00

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Joint Wrap

P-11904

Joint Wrap

from $44.50

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Medi-Pack Neck

50-0109

Medi-Pack Neck

$20.60

Medi-Pak Ice Medium

50-0103

Medi-Pak Ice Medium

$16.95

Medi-Pak Ice Small

50-0102

Medi-Pak Ice Small

$13.95

Neck & Back Therapy Wrap

50-0206

Neck & Back Therapy Wrap

$63.00


Frequently asked questions

Frequently asked questions about hot and cold therapy products

? Who are hot and cold therapy products designed for?
Hot and cold therapy products are designed for people who have been advised by a health professional to use heat or cold for muscle soreness, minor sprains and strains, or general stiffness. They are commonly used for sports injuries, everyday aches, and some longer-term conditions as part of a wider treatment plan.
? What is the difference between heat and cold therapy?
Heat therapy is typically used to help relax tight or tired muscles and support general comfort. Cold therapy is usually used soon after an acute soft tissue injury to help manage heat and discomfort in the area. The choice between heat and cold should always follow your GP’s or physiotherapist’s advice.
? What types of hot and cold therapy products do you stock?
Our range may include reusable gel packs that can be cooled or heated, wheat or grain-filled heat packs, shaped hot/cold wraps for joints and limbs, and simple cold packs for first-aid style use. Some products can be used for both heat and cold, while others are designed for one purpose only. For more detailed product information and brand catalogues, you can review our resources.
? Can I use heat or cold therapy if I have diabetes or poor sensation?
Extra care is needed if you have diabetes, neuropathy, poor sensation, or poor circulation, because you may not feel extremes of temperature in the usual way. Always seek advice from your GP or podiatrist before using hot or cold packs in these situations. If they are used, time limits and frequent skin checks are very important.
? How long should I apply a hot or cold pack for?
Your health professional will usually suggest a time limit, often around 10 to 20 minutes at a time, with breaks between applications. This varies by condition. Packs should always be wrapped in a cloth or cover, rather than placed directly on bare skin. Stop use immediately if you notice pain, burning, blistering, or excessive numbness.
? Can hot and cold therapy products be funded through the NDIS or My Aged Care?
In some situations, hot and cold therapy products may be funded as Assistive Technology when they are recommended in a support plan. NDIS participants can read more here: NDIS Assistive Technology explained. People using My Aged Care can read more about Assistive Technology and home modifications here: My Aged Care Assistive Technology and home modifications. Your planner, support coordinator, or aged care provider can explain whether specific hot and cold therapy products may be funded in your circumstances.
? Can I hire hot and cold therapy packs, or are they purchase only?
Most hot and cold therapy products, such as reusable gel packs and heat packs, are personal items and are supplied for purchase rather than hire. If you also need other short-term equipment, such as crutches, walkers, or braces for injury recovery, we offer a wide range of products for hire through our dedicated hire website: hire.shhc.com.au. Your health professional can help you decide which items are best purchased and which may be suitable to hire.
? How do I heat or cool these products safely?
Each product has its own instructions for heating or cooling. Gel packs may be cooled in the fridge or freezer and heated in hot water or a microwave, and wheat or grain-filled packs are usually heated in the microwave. Always follow the manufacturer’s instructions, use the recommended times, and test the temperature on your forearm before applying to the body.
? Are hot and cold packs suitable for children or older adults?
They can be, but closer supervision is usually needed. Children and some older adults may have more sensitive or less reliable sensation and may not move the pack away quickly if it is too hot or too cold. A health professional should advise on safe use, and an adult should supervise use for children at all times.
? Do you deliver hot and cold therapy products across Melbourne and Australia?
Yes. From our Bentleigh showroom in Melbourne, we supply hot and cold therapy products across metropolitan Melbourne, including the Mornington Peninsula and Bellarine Peninsula, with shipping available to many locations Australia wide. If you are unsure about product choice or delivery, our team can help. Please contact us.
? Where can my therapist or GP find more information about your hot and cold therapy range?
Therapists and GPs can contact our team for product specifications and quotes, or review our broader sports medicine and therapy catalogues in our resources. For personalised support with selecting hot and cold therapy products as part of your pain or injury management plan, you or your clinician can also get in touch via our contact page.

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Statewide Home Health Care (SHHC) is a family-owned business originating from a small section of Rodney Cohen’s St Kilda Pharmacy in 1992. St Kilda Home Health Care was based just around the corner to his pharmacy in Barkly Street, St Kilda in Melbourne.

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